Secret #8 The appointment line will never tell you when you’re being double-booked.
From 11 Secrets of the Healthcare System Exposed
All the person at the other end of the appointment line sees is an open slot available, without knowing there’s a twin appointment booked. Clinics commonly double-book certain slots to minimize revenue loss, in case someone no-shows. Your doctor sees the double-bookings, but has no control over their schedule. I’ve seen triple-bookings at some clinics. Fuuuuck that. Would you tolerate double or triple-booked meetings at your job? Somehow it’s acceptable in the medical system, even though it’s highly unethical in my opinion. So now that 10 minute window for each patient is cut to 5. The system, as it stands today, has no respect for your time or your doctor’s time.